Hyster enjoys a terrific relationship with the majority of its clients due its focus on creating total customer satisfaction through its world class manufacturing. Our goal is to foresee the requirements of each customer in addition to deal with them with forklifts which deliver the dependability, the value and the performance that they really need.
Hyster completely believes in starting with the customer. The company conducts annual focus groups and provides on-going voice of customer research which is conducted both online as well as in the field. We have over 400 design engineers to translate that input into clever designs by implementing our thorough review gate process. Advanced tools and virtual prototype builds help make sure that the best machine practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
In order to ensure the lowest cost of ownership and total dependability all of Hyster's equipment are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are continually testing against the competition's products too. Our final tests happen in real-world customer applications so as to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total client satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality All The Time
To initiate quality from the start, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage production flow. The MES coordinates line activities like for instance part sequencing and quality verification. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits really hold all workers accountable for constant quality, combined with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a wide variety of features. The corporation has remained fully dedicated to its key focus on both safety and quality, on being innovative each time, and by providing some of the best material handling equipment on the market. These are only a few of the reasons why the corporation has become a leader within the business.